ِAt TurnKey We Pride Ourselves

In Professional Services


One of our main priorities at TK-IT is to help our clients meet their needs when it comes to Information and Communication Technology as well as Security System’s needs. To begin with, our professional team helps build up the systems concept in a vendor technology-agnostic manner taking into consideration the most cost-efficient arrangements.

Our other consultancy services extend to building up the Front-End Engineering Design (FEED) documentation to enable the tendering process. Regardless of how complex or simple the project is, TK-IT conveys a multidisciplinary style across various market segments.

Detailed Design and Engineering

We have an experienced and professional staff whose job is to support you starting from building a plan that is equipped for doing both the Front-end process design, basic engineering and detailed engineering design undertakings.

At TK-IT, we have a thorough understanding of the process pre-requisites and details utilized by both the customers and consultants in the market. Our engineering design team is prepared with all the know-how to undertake specific project scope requirements whether for new plans or for revamping an existing one.

Project Management

Our project management services start from developing a project execution plan, which involves determining a project objectives, organizational chart, detailed tasks, FAT & Integrated System Testing, and integration with 3rd parties and timelines for completion.

Project Management also incorporates the implementing of the project plan alongside with keeping control to remain on the ‘critical path’ that is designed to guarantee the project is being executed according to the plan.

System Integration and Factory Acceptance Test

We have a specialized team that knows how to bring together the best components and subsystems from different manufacturers and technology service providers to convey an improved, coordinated and cost-effective Information and Communications Technology (ICT) solutions.

Every single integrated system goes through an extensive testing process in our System Integration Center before we install it at the client’s office.

Installation, Integrated System Testing and Training

Our team is experienced with the installation of the Telecommunication and Networking, ELV, Cyber security, and Cloud & IOT products on-ground and they know all the safety precautions, site security and work requirements among the market.
This encourages effective and convenient site works with guaranteed on-time scheduling. Integrated System Testing is done at the client premises and could be subjected upon customer or Independent Testing Authority experimentation and endorsement. We support you with professional trainers who can direct all aspects of training from Solutions Basics to Operation and Maintenance.

Support, Operation and Maintenance

At TK-IT, we provide extended and thorough support to our clients based on the determined Service Level of Agreement.

Those services are:

  • Telephone Support Service
  • Telephone Support & Remote Diagnosis
  • Routine Remote Monitoring Service
  • Site Maintenance Support
  • Software Support Upgrade and Bug Fix
  • Routine (Preventative) Maintenance
  • Total Outsourced Maintenance
  • Dedicated Spares
  • Repair of Client Spares
  • Calibration

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